Measure what matters for real-time customer insight
Today, the world’s top venues understand that the key to success in an ultra-competitive market is customer insight. Boingo’s industry-leading analytics platform will unlock valuable data to help you raise your customer IQ.Highlights
- Increase customer satisfaction
- Increase revenues, reduce labor costs
- Improve operational efficiencies
- Enhance the overall venue experience
Queue Management
![Queue](https://corpsitev2-golden-prod.s3.amazonaws.com/wp-content/uploads/2014/03/Queue.png)
Heat Mapping & Pathing
![Heat_Mapping](https://corpsitev2-golden-prod.s3.amazonaws.com/wp-content/uploads/2014/03/Heat_Mapping.jpg)
Dwell Time
![Dwell time](https://corpsitev2-golden-prod.s3.amazonaws.com/wp-content/uploads/2014/03/Dwell-time.jpg)
Wayfinding
![Wayfinding](https://corpsitev2-golden-prod.s3.amazonaws.com/wp-content/uploads/2014/03/Wayfinding.jpg)
Wi-Fi Usage Analytics
![Analytics](https://corpsitev2-golden-prod.s3.amazonaws.com/wp-content/uploads/2014/03/Analytics.jpg)
Display Wait Times to Customers to Manage Expectations
People overestimate how long they’ve waited in line by 36%